# GIOA

> GIOA knowledge base – help articles and documentation.

## Pre Membership

- [Telehealth Inquiry](https://kb.gioa411.com/en_us/telehealth-inquiry-SyCM8LrDJx.md): GIOAs medical coverage includes telehealth services for all individuals enrolled in our plan These services can be accessed conveniently through the Sydney He

## New Member

- [Telehealth Inquiry](https://kb.gioa411.com/en_us/telehealth-inquiry-SyCM8LrDJx.md): GIOAs medical coverage includes telehealth services for all individuals enrolled in our plan These services can be accessed conveniently through the Sydney He

## Active Member

- [Maximizing the Value of Your GIOA Membership](https://kb.gioa411.com/en_us/member-benefit-utilization-H1x_qiXX1l.md): GIOA Resources Index   Mineral Platform    GIOA Nation    UnifyHR    Soundview Executive Book Summaries    Perkspot    5000 Futures
- [Mineral HR Top Use Cases & FAQs](https://kb.gioa411.com/en_us/mineral-faq-rJB4vn4myg.md): Below is a list of
- [Employee Assistance Program (EAP) Info](https://kb.gioa411.com/en_us/employee-assistance-program-eap-info-BJp1llb41l.md): Here
- [Health Plan ID Card Information](https://kb.gioa411.com/en_us/id-card-support-ry85IiXXJx.md): Plan NAme
- [Auto Enroll Life Insurance Information](https://kb.gioa411.com/en_us/lifeinsurancetextblast121820224-ryp66deSkg.md): ALERTYou are important to your operator To demonstrate care and concern for you your operator has opted into a program offered by GIOA LiveWell that provid
- [Understanding Benefits Enrollment Timing After A Promotion](https://kb.gioa411.com/en_us/understanding-benefits-enrollment-timing-after-a-promotion-HJO3wP68Je.md): An  email notice to enroll  will be sent to your team member once the promotion feeds into the benefits system     Timing for when the change reflects depends 
- [Do Members Receive IRS Form 1095-C from GIOA?](https://kb.gioa411.com/en_us/who-provides-1095-c-Bk7qf4kvJx.md): Thank you so much for reaching out with your question about whether GIOA is sending out the 1095Cs Im happy to inform you that these will be provided by UnifyHR
- [Telehealth Inquiry](https://kb.gioa411.com/en_us/telehealth-inquiry-SyCM8LrDJx.md): GIOAs medical coverage includes telehealth services for all individuals enrolled in our plan These services can be accessed conveniently through the Sydney He
- [Membership: Monthly Fee Breakdown](https://kb.gioa411.com/en_us/membership-monthly-fee-breakdown-SyvtuSuwJg.md): Association Dues   As we discussed during our call when you sign up through the website you will be prompted to pay your first set of annual dues along with t
- [Filing a Death Benefit Claim](https://kb.gioa411.com/en_us/filing-death-benefit-claim-BynGQkbK1l.md): File a death benefit claim with GIOA. Get step-by-step guidance on reporting, submission, and tracking through LiveWell Support and Mercer Claims Processing.
- [EncryptedSecureEmails](https://kb.gioa411.com/en_us/encryptedsecureemails-Bkjh5naJx.md): For
- [Payroll Deductions Tax Status](https://kb.gioa411.com/en_us/payroll-deductions-tax-status-By3uDt8Jll.md): ll benefit deductions for GIOA are post tax This was set up mainly like this as the plan would not pass Non Discrimination Testing NDT so for compliance we h
- [How to apply for FMLA](https://kb.gioa411.com/en_us/how-to-apply-for-fmla-rJgMMTEWge.md): Step 1   You must notify your employer when you know you need leave    Step 2   Your employer must notify you whether you are eligible for FMLA leave within 

## Resolution Hub

- [ACA Compliance Letter Steps](https://kb.gioa411.com/en_us/aca-compliance-letter-steps-HyHfvWCV1x.md): Receiving an ACA compliance audit letter can feel overwhelming but youre not alone GIOA has the tools and resources you need to prevent these letters and add
- [Find In Network Coverage AHP- Anthem](https://kb.gioa411.com/en_us/find-in-network-coverage-ahp-anthem-rkl4w0VH1l.md): When